Love. Tech. And the Future of Insurance.

LOVE. TECH. AND THE FUTURE OF INSURANCE. is the podcast that delves into the most exciting changes reshaping the insurance industry. We are at a turning point where technological innovations, geopolitical shifts, the demand for resilience, the focus on environmental sustainability, and cultural transformations are fundamentally disrupting the sector.

In this podcast, Eduardo D’Alma, Partner at Wavestone, takes you on a journey through the latest developments and challenges in the industry. In engaging conversations with thought leaders and experts from the insurance world, we explore how technology, sustainable solutions, strategic approaches, and evolving cultural dynamics are coming together to shape the future of insurance.

Whether you’re an industry insider or simply curious about the trends and innovations transforming the insurance landscape, this podcast offers insights into the key topics that will define the future. LOVE. TECH. AND THE FUTURE OF INSURANCE. is your gateway to the visions, ideas, and solutions that are driving change in the insurance world.

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Love. Tech. And the Future of Insurance.

Latest episodes

The AI hangover in insurance: pilots are everywhere, but value is hard to capture

‧ 34m 53s

In this special Christmas edition, host Eduardo turns the mic inward: no external guest this time, but a conversation with two Wavestone colleagues to introduce "GLITCH werkstatt", our hands-on build-and-test studio for the Insurer of the Future.

Eduardo is joined by Thorsten Schrader, Partner and Insurance Sales Lead, and August Meyer, Enterprise Architect and GLITCH co-founder. The conversation looks at the gap between AI ambition and day to day reality in insurance and how GLITCH is used to pressure test ideas against real constraints.

The Art of Letting Go. Winning with Decommissioning.

‧ 46m 3s

Decommissioning software creates the space and clarity an organization needs to focus on what comes next.

In this episode of LOVE, TECH, AND THE FUTURE OF INSURANCE, Eduardo D’Alma talks with Adam Lantner, EMEA Region CIO & Head of Technology at Aon, about how retiring legacy systems can sharpen focus, and open the door to new opportunities.

Through real-world stories and creative approaches like the “Legacy Index,” Adam shows how decommissioning becomes a strategic move that energizes teams and accelerates transformation.

You’ll hear:
• Why decommissioning is more than “switching things off”
• How to turn legacy clean-up into a...

Leading Change in Insurance: From IFRS 17 to AI

‧ 34m 47s

In this episode of LOVE. TECH. AND THE FUTURE OF INSURANCE., Eduardo is joined by Valerio Pagano, Chief InfoTech Officer Group Functions at Swiss Re, to explore the human and organizational side of transformation in insurance.

They dive into three key topics:
– How company culture enables, or hinders change
– The real organizational impact of IFRS 17 beyond compliance
– Why AI requires not just tools, but a mindset shift across the enterprise

A candid conversation about leadership, curiosity, and building a culture ready for the future.

The Protector Mindset - AI's Role in Shaping the Future of Insurance

‧ 41m 48s

In this episode of LOVE. TECH. AND THE FUTURE OF INSURANCE., Eduardo D’Alma speaks with Frank Schmid, Chief Technology Officer at Gen Re, about how AI is transforming the role of the insurer into that of a true protector. Together, they explore what it means to redefine the triangle of trust, security, and people in a world shaped by real-time risks, digital acceleration, and generative AI. From weather forecasting breakthroughs to the future of organizational design, this conversation offers deep insights for anyone navigating the evolving landscape of insurance and technology.

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