Love. Tech. And the Future of Insurance.

What does digital transformation really look like once execution begins?

In this episode, Eduardo D’Alma speaks with Jean Gazançon, CEO of ARTE Generali, about how art insurance was fundamentally rebuilt from the ground up.

Jean shares how a highly specialised line of business, dealing with unique risks, subjective value and demanding clients can be transformed without losing craftsmanship or judgment.

The conversation explores what had to change, what needed to remain stable, and why technology only creates value when it is designed to support expertise rather than replace it. They discuss layered technology architectures, working under real economic and time...

Risk becomes tangible when there is no safety net.

In this episode, Eduardo D’Alma speaks with Julen Sánchez, who crossed the Atlantic Ocean alone and by human power only. 9,200 kilometres over 131 days at sea. Beyond the physical challenge, the conversation explores what it means to prepare for uncertainty when outcomes cannot be predicted or guaranteed.

They discuss preparation, discipline and mental resilience, how decisions are made when control is limited, and what extreme environments reveal about responsibility, endurance and focus on process rather than outcome. A conversation about living with uncertainty and what that experience can teach us...

AI is already part of everyday insurance work. The hard question is now how to make it useful at scale without losing judgment or trust.

In this episode, Eduardo D’Alma speaks with Bettina Dietsche, Group Chief People and Culture Officer at Allianz, and Isabelle Kokoschka, Global Head of Learning and Skills Management at Allianz, about how AI is changing workflows, leadership and roles across the organization. They discuss trust, culture and fear, why learning has to move into application, and why leaders need to model the change themselves.

From claims and actuarial work to HR and recruiting, they describe how...

In this special Christmas edition, host Eduardo turns the mic inward: no external guest this time, but a conversation with two Wavestone colleagues to introduce "GLITCH werkstatt", our hands-on build-and-test studio for the Insurer of the Future.

Eduardo is joined by Thorsten Schrader, Partner and Insurance Sales Lead, and August Meyer, Enterprise Architect and GLITCH co-founder. The conversation looks at the gap between AI ambition and day to day reality in insurance and how GLITCH is used to pressure test ideas against real constraints.